Duo Broadband announces changes to television support as exit from television nears

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Recently on local news, we reported that, as Duo Broadband prepares to remove its television services, some changes are being made that people need to be aware of.

We continue our conversation with Duo Broadband Director of Business Operations, Eric West, today. West said some notable changes to the support Duo provides for television will be implemented at the beginning of August.

Duo also noted they will only be able to troubleshoot signal and picture quality issues beginning Aug. 1 due to a short supply of spare parts. There will also be no changes to television service – only cancellations – according to a letter sent out by the company.