An upgrade to the Kentucky State Police 911 emergency
dispatching system marks an important milestone for the agency. The Kentucky
State Police have been relying on their Computer Aided Dispatch program for
over 15 years to supply the information needed by first responders when
answering calls for service.
The CAD Next Gen upgrade with Caliber Public Safety will
provide improvements such as automatic DMV and National Crime Information
Center database checks to cut down on steps that previously required the
dispatchers to access a second application, as well as providing access to
possible computer system information exchange with neighboring agencies.
The upgrade to the system will be a phased approach, which
began with Post 12 in Frankfort on November 18th. All KSP Posts, including Post
15, which serves Russell County, will be upgraded by April 2020.